Frequently Asked Questions
Everything you need to know about shopping with AERON.
What is AERON's shipping policy?
We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on the destination.
How can I return an item?
You can return unworn items with original tags within 30 days of delivery. To start a return, visit our returns portal and enter your order number and email address.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible interest-free installments.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
AERON is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and responsibly sourced leather to ensure our collections are both high-quality and eco-conscious.
Can I track my order?
Yes. Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your shipment in real-time.