Returns & Exchanges
AERON offers a seamless return process for all unworn items within 30 days of delivery, provided they remain in their original condition with all designer tags attached. We are committed to ensuring your sartorial satisfaction through a straightforward and efficient collection service.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully place the items in their original packaging and attach the pre-paid shipping label provided in your digital return confirmation.
Schedule a Collection
Arrange a complimentary courier pickup at your convenience or drop off the parcel at any authorized shipping location.
Receive Your Refund
Once our atelier inspects the returned pieces, your refund will be processed to the original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing